Request a Ride

Request Transportation

Submit your non-emergency transportation request using HMR's HIPAA-compliant online request system.

Secure Online Trip Request

HIPAA-compliant request system

What to have ready before requesting a ride

Pickup and destination addresses, including entrance or access instructions
Appointment date, required arrival time, and any return ride needs
Mobility equipment and the assistance the passenger needs to board

Review pickup coverage before submitting.

Submitting a request does not by itself confirm transportation. HMR will review the request, and the requester will be notified when it is accepted or rejected.

Having trouble with the form? Call HMR dispatch at 682-309-9111 for transportation-request assistance.

Prefer to Call?

Dispatch: 682-309-9111

Call HMR dispatch for transportation requests, questions, and scheduling support.

Call Dispatch

Emergency notice: HMR Transportation provides non-emergency transportation. Call 911 for a medical emergency.