At the pickup
Identify the entrance and where the passenger will be ready. Describe steps, doorways, equipment, and the help needed to reach and enter the vehicle. HMR must confirm the specific assistance arrangements.
Fort Worth · Tarrant County
When a passenger needs additional positioning support while traveling seated, the ride needs a more detailed conversation. HMR Transportation provides reclining chair transportation in Fort Worth for appropriate non-emergency trips. Describe the passenger’s positioning, mobility, and access needs so dispatch can review the service and equipment arrangements before booking.
One day’s notice is preferred. Same-day requests are accepted, subject to availability and confirmation of the appropriate transportation arrangements.

Seated Positioning Support
A reclining chair ride is a transportation option for passengers requiring additional positioning support while remaining seated. Explain those needs when speaking with dispatch, including the equipment the passenger currently uses and the assistance needed to enter and leave the vehicle.
If a care team has provided transportation or positioning instructions, coordinate those requirements with the care team and HMR. Dispatch needs the practical trip details to confirm the appropriate service and available equipment. Ask which reclining chair setup can be arranged before considering the ride booked.
For broader mobility options, review HMR’s transportation services. Passengers arranging an accessible ride can also explore wheelchair transportation in Fort Worth and discuss the differences relevant to their trip with dispatch.
From Pickup to Arrival
Share the details dispatch needs to review boarding, passenger assistance, and the destination.
Identify the entrance and where the passenger will be ready. Describe steps, doorways, equipment, and the help needed to reach and enter the vehicle. HMR must confirm the specific assistance arrangements.
Explain the passenger’s seated positioning requirements and any transportation instructions from the care team. Ask dispatch to confirm the available setup and equipment for the requested ride.
Provide the correct building, entrance, or facility pickup instructions. If a family member or facility team will meet the passenger, coordinate those details through the designated request process.
Appointments & Facility Trips
Give dispatch the time the passenger must arrive, including any check-in time requested by the healthcare facility. Discuss pickup timing using both addresses and the boarding and assistance details.
For a passenger leaving a hospital, coordinate the facility’s requirements and expected ready time with its care team. Use our Fort Worth hospital discharge transportation guide to prepare departure details and changes to the schedule.
Share repeated appointment dates together, then confirm the requested rides with HMR. A recurring request does not establish standing reservations or guarantee a vehicle for every visit.
Companions & the Trip Home
A family member, caregiver, or another person can accompany the passenger. Include that person in the request so dispatch can plan the trip with you.
HMR can stay during the appointment or leave and return. Discuss that preference, the expected finish time, and the return destination before traveling. If the end time is uncertain, ask how to communicate when the passenger is ready and where the return pickup will happen.
One day’s notice is preferred. For a same-day request or a timing change, call dispatch to discuss availability and confirm the updated arrangements. Submitting a request begins the review process; it does not confirm transportation.
Request & Confirmation
Share the pickup and destination addresses, mobility and assistance needs, and any waiting or return arrangements. HMR can review the route and confirm availability and the transportation arrangements.
Submit a ride request or call 682-309-9111 to discuss the trip.
Burleson Based · Fort Worth Trips
HMR is based in Burleson and serves Johnson and Tarrant Counties. Fort Worth trips are planned using the actual pickup, destination, requested timing, and passenger’s needs. Review the service area and confirm availability with dispatch.
For longer-distance transportation, discuss the route and the passenger’s needs with dispatch.
Before Booking
Call 682-309-9111 to discuss the passenger, equipment, and route.
Yes. HMR provides reclining chair transportation for appropriate non-emergency trips in its service area. Share the pickup, destination, positioning needs, and timing so dispatch can confirm the specific ride and availability.
Describe how the passenger travels, the equipment currently used, positioning needs, and the assistance required. Coordinate any care-team transportation requirements with that team and HMR. Dispatch can discuss the service and equipment arrangements.
Ask which reclining chair setup and equipment can be arranged for the trip. Explain building access and assistance needed at both addresses. Confirm those details with dispatch before booking.
Yes. Another person can accompany the passenger. Include that person when requesting transportation so HMR can plan the ride accordingly.
HMR can do either. Agree on the waiting or return-pickup arrangements with dispatch in advance, including how to communicate when the passenger is ready if the finish time is uncertain.
Safe Rides, Caring Hearts
Have both addresses, timing, positioning needs, and assistance details ready. HMR dispatch will review availability and confirm the arrangements.