Fort Worth · Tarrant County
Getting to care should start with a ride planned around the passenger. HMR Transportation provides wheelchair-accessible, non-emergency transportation with door-to-door assistance for healthcare trips in Fort Worth.
One day’s notice is preferred. HMR also accepts same-day requests; dispatch must confirm the vehicle, trip, and availability.
A Ride Built Around Mobility
A standard car may not meet a wheelchair user's transportation needs. HMR coordinates accessible vehicle entry, wheelchair securement, and passenger assistance so the trip can be planned around the person's mobility needs.
Door-to-door assistance includes support getting from the pickup location to the vehicle and from the vehicle to the destination. The HMR vehicle shown above provides accessible boarding, and the team coordinates wheelchair securement for the ride. Tell dispatch whether the wheelchair is manual or powered, its dimensions if available, and the assistance needed at each address. Mention steps, narrow entrances, or other access concerns so HMR can confirm the vehicle and boarding arrangements for the passenger.
If the passenger needs additional capacity or seated positioning support, discuss those details with HMR. Our transportation services also include ambulatory, bariatric, and reclining chair options. Our Fort Worth reclining chair transportation guide explains the positioning and equipment details to discuss before booking.
Healthcare Trips
HMR helps coordinate non-emergency trips to healthcare destinations. Share the appointment location and timing so dispatch can confirm availability for the route.
Plan a ride to doctor visits, hospital appointments, or specialty care. Give dispatch the required arrival time, including any check-in time provided by the facility. If the passenger is leaving a facility, review our Fort Worth hospital discharge ride guide to prepare the pickup and destination details.
Discuss treatment dates, pickup timing, and the return trip. If appointments follow a recurring schedule, share that schedule with HMR to discuss transportation arrangements. For Burleson pickups, see our dialysis transportation planning guide.
Coordinate rides for rehabilitation appointments, outpatient procedures, and other scheduled care. Share the expected end time or ask how the return pickup should be arranged. Planning a Burleson therapy visit? Our physical therapy transportation guide covers repeat schedules and return arrangements.
Plan Both Directions
Appointment times and pickup times serve different purposes. Tell HMR when the passenger needs to arrive and describe any building-entry or boarding assistance required. Dispatch can discuss the trip details and pickup arrangements with you.
HMR can wait during an appointment or leave and return. Explain any uncertainty about the end time and agree with dispatch on how to arrange the return pickup before the trip.
For a recurring visit, provide the appointment schedule and mobility needs together. Confirm each transportation arrangement with dispatch before considering it booked.
Local Coverage
HMR Transportation is based in Burleson, Texas, with Johnson and Tarrant Counties as its primary service area. Fort Worth trips can involve a local appointment or travel between a pickup location and a healthcare destination elsewhere in the service area.
Give dispatch both addresses so HMR can confirm coverage for the actual trip. For a pickup elsewhere in the region, our Johnson County transportation guide explains county-wide planning and pickup-distance considerations.
Explore Our Service AreaBefore Booking
For a specific passenger, wheelchair, route, or appointment, call HMR dispatch at 682-309-9111.
Tell dispatch which type of wheelchair the passenger uses, its size, and any additional mobility or assistance needs. HMR can confirm the appropriate vehicle and arrangements before scheduling the trip.
HMR provides door-to-door assistance and support with vehicle entry and exit. Describe access at both locations and the passenger's needs when requesting the ride so dispatch can coordinate the appropriate assistance.
Yes. Tell dispatch whether you want HMR to wait during the appointment or leave and return. Discuss any uncertain end time, wheelchair assistance, and return-pickup arrangements together, and confirm the plan before booking.
Yes. A caregiver or another person can accompany the passenger. Include them in the request along with the wheelchair details so dispatch can coordinate the vehicle and trip arrangements.
HMR provides non-emergency transportation for scheduled healthcare needs. Call 911 for a medical emergency.
Safe Rides, Caring Hearts
Use the online trip request or call dispatch to discuss the passenger's needs and confirm availability.
